FAQ
Community Services
How do I submit feedback?
You can email the Fire Chief directly at FireChief@briaroaksfire.com or contact either station to speak with an officer. We will do our best to assist you in resolving the issue. You can also submit a commendation or complaint using this online form.
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Community Services
How do I request an incident report?
You can arrange to receive an incident report by filling out our Report Request Form online. If you only need one report and email is acceptable, we will provide the incident report to you free of charge. If multiple reports are needed or if the report must be mailed, then...
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Community Services
How do I dispose of unused medications?
Each Briaroaks Fire Station has a box mounted on the front of the station containing secure mailer envelopes to be used for prescription medication disposal. Please take as many envelopes as needed and follow the instructions on the envelope. The envelopes are postage paid and there is no charge for...
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Community Services
Can we paint or decorate a fire hydrant?
Fire hydrants are critical emergency equipment and must remain accessible and visible at all times. Painting or decorating hydrants requires approval to ensure they remain functional and easily identifiable by firefighters during emergencies.If you'd like to participate in a community hydrant painting program, please contact us to discuss guidelines and...
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Plan for Pets in Your Escape Plan
Include your pets in your home fire escape plan. Keep collars and leashes near the door for quick access. Place a pet alert sticker on a front window to let firefighters know how many and what types of pets are inside. If you must evacuate without your pet, tell the firefighters immediately.
Two Ways Out of Every Room
Every family member should know at least two ways out of every room in the house in case one exit is blocked by fire. Practice your home escape plan at least twice a year with everyone in the household, including children. Pick a meeting spot outside — like a mailbox or tree — so everyone can be accounted for.