FAQ
Community Services
How do I request an incident report?
You can arrange to receive an incident report by filling out our Report Request Form online. If you only need one report and email is acceptable, we will provide the incident report to you free of charge. If multiple reports are needed or if the report must be mailed, then fees may apply. Patient Reports are confidential by law and can only be released in accordance with the provisions of HIPAA.
More Answers About Community Services
Community Services
Can you visit for birthday parties or events?
We love participating in community events when possible! Our firefighters enjoy visiting schools, birthday parties, neighborhood events, and community gatherings to educate the public about fire safety.Visits are subject to availability and may be cancelled if we receive emergency calls. To request a visit, please contact us at least 3-4...
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Community Services
Can we paint or decorate a fire hydrant?
Fire hydrants are critical emergency equipment and must remain accessible and visible at all times. Painting or decorating hydrants requires approval to ensure they remain functional and easily identifiable by firefighters during emergencies.If you'd like to participate in a community hydrant painting program, please contact us to discuss guidelines and...
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Community Services
How do I submit feedback?
You can email the Fire Chief directly at FireChief@briaroaksfire.com or contact either station to speak with an officer. We will do our best to assist you in resolving the issue. You can also submit a commendation or complaint using this online form....
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Space Heaters Need Space
Space heaters are involved in roughly one-third of all home heating fires. Keep them at least three feet away from anything that can burn — furniture, curtains, bedding, and clothing. Always plug them directly into a wall outlet, never an extension cord, and turn them off when you leave the room or go to sleep.
Electrical Fires Often Start Hidden
Electrical fires frequently start inside walls where you cannot see them, often caused by faulty wiring, overloaded circuits, or damaged cords. Warning signs include frequently tripping breakers, flickering lights, discolored outlets, or a burning smell with no visible source. If you notice any of these, call a licensed electrician.