Community Services

How do I submit feedback?

You can email the Fire Chief directly at FireChief@briaroaksfire.com or contact either station to speak with an officer. We will do our best to assist you in resolving the issue. You can also submit a commendation or complaint using this online form.

More Answers About Community Services

Community Services
Can you fill swimming pools?
No, we do not fill or drain swimming pools, tanks, or ponds of any type. You can contact your local municipality or water provider for more information about the water in your swimming pool.... Read The Rest
Community Services
How do I request an incident report?
You can arrange to receive an incident report by filling out our Report Request Form online. If you only need one report and email is acceptable, we will provide the incident report to you free of charge. If multiple reports are needed or if the report must be mailed, then... Read The Rest
Community Services
How do I dispose of unused medications?
Each Briaroaks Fire Station has a box mounted on the front of the station containing secure mailer envelopes to be used for prescription medication disposal. Please take as many envelopes as needed and follow the instructions on the envelope. The envelopes are postage paid and there is no charge for... Read The Rest
Space Heaters Need Space
Space heaters are involved in roughly one-third of all home heating fires. Keep them at least three feet away from anything that can burn — furniture, curtains, bedding, and clothing. Always plug them directly into a wall outlet, never an extension cord, and turn them off when you leave the room or go to sleep.
Plan for Pets in Your Escape Plan
Include your pets in your home fire escape plan. Keep collars and leashes near the door for quick access. Place a pet alert sticker on a front window to let firefighters know how many and what types of pets are inside. If you must evacuate without your pet, tell the firefighters immediately.