FAQ
Emergency Response
What should I do when approached by emergency vehicles?
When you notice an approaching emergency vehicle, immediately pull to the right and stop. If you are approaching an intersection and see an emergency vehicle that is approaching the intersection from behind you or another direction, come to a stop, preferably one or two car lengths back from the intersection if possible and wait for the emergency vehicle to pass. Use caution when starting back on your way to ensure the intersection is clear and that you have the right of way.
More Answers About Emergency Response
Emergency Response
When should I call 911 vs. non-emergency?
Call 911 for emergencies requiring immediate response:Fire, smoke, or smell of gasMedical emergencies (chest pain, difficulty breathing, severe bleeding, unconsciousness)Vehicle accidents with injuriesAny situation requiring police, fire, or ambulance immediatelyCall our non-emergency number (817) 295-9539 for:General questions about our servicesStation tours or community eventsNon-urgent requests (blood pressure checks, smoke detector...
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Emergency Response
Why send multiple vehicles to a fire?
Each fire truck carries a specific complement of equipment and personnel. There are a number of specialized roles that firefighters undertake at the scene of a fire, and firefighting is a very labor-intensive activity. Firefighters must be rotated out periodically in order to change out air bottles and physically rest...
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Emergency Response
Why does a fire truck respond to medical calls?
A fire truck will sometimes arrive at an incident first because it is the closest emergency unit to the emergency scene and we are committed to getting help to your location as fast as possible. All emergency response personnel are well-trained in providing Emergency Medical Services. We have several personnel...
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Check Your Smoke Alarm Placement
Smoke alarms should be installed on every level of your home, inside every bedroom, and outside each sleeping area. Mount them on the ceiling or high on a wall, 6 to 8 inches below the ceiling. Avoid placing them near windows, doors, or ducts where drafts could interfere with their operation.
Dryer Lint Is Highly Flammable
Failure to clean the dryer lint trap is the leading cause of dryer fires. Lint is extremely flammable and accumulates fast. Clean the lint screen before every load, and have the dryer vent and ductwork professionally cleaned at least once a year.